Help Center

On average it takes from one to seven business days for a pickup to occur after your booking has been received. After the pickup you’ll be without your vehicle for about 2 days for shorter trips up to 7-10 days for cross-country trips. These are the typical timeframes but it can happen faster or slower than this depending on your particular situation.

For best results, we recommend to schedule your transport at least 2-3 weeks ahead. The farther in advance you schedule your shipment, the more likely we will be able to meet your timeframe requirements.

After the pickup you will be without your vehicle for about 1 day for short trips and up to 7-10 days for cross-country trips. These are the typical timeframes but it can happen faster or slower than this depending on your particular situation.

We will try our best to meet your requested dates if it is possible. However, exact pickup and delivery times can vary and cannot be guaranteed. If you need a one-day pickup, an additional charge may be added.

We advise you not to ship your personal items in a car. Car transporters are licensed to transport vehicles, not household goods. If your personal belongings are damaged, lost, or stolen while the vehicle is being transported, the auto transport company will assume no liability for the damage or loss.

Yes, your vehicle will be insured by carrier`s insurance during transportation from the moment it gets loaded on the truck to the moment it is unloaded from the truck. Insurance covers at least $100,000 in-transit damage caused by carrier negligence or equipment failure. Personal items shipped inside the vehicle are not insured.

You can track your vehicle by contacting us or you can contact the driver directly to get updates.

We offer open and enclosed car shipping methods.

Yes, it is door-to-door service. Our drivers will pick up and deliver your vehicle as close to your front door as safely and legally possible. Some cities do not allow transport trucks to enter some residential areas. If access to the pickup or delivery location is restricted, you may agree with the driver to meet the truck at a large parking lot close to your home, such as a grocery store.

The quote is good for 7 days.

We accept all major credit cards and PayPal. You can choose to pay in full online or over the phone. Also, you can pay the car transporter at the time of delivery. In this case there is a small partial payment at the time of booking. The trucker will accept Cash, Certified/Bank check or Money Order. The Trucker will not accept Personal checks or Credit cards.

You can cancel a shipping order by contacting us via email. There is no cancelation fee as long as the order has not yet been assigned to a transporter. If a transporter has been assigned a cancellation fee will be assessed in the amount of $199, as our services have been rendered. Any remaining balance will be refunded in full.

This means that the truck driver will pick the vehicle up and drop it off as close to your home as he can legally and safely get.

No. We only offer a Door-to-Door service which is faster and more convenient for shippers.

You can track your vehicle by contacting us or you can contact the driver directly to get updates.

Open transport is the most common and least expensive car shipping method. A vehicle during transportation is exposed to outside elements and road conditions. However it is a safe and secure way of transporting your vehicle. Depending on the carrier type, from 1 to 10 cars can fit on one trailer, which makes open haulers so popular among dealerships for transporting new and used cars. It is much faster to find an open carrier for your shipment due to larger availability on the market. Enclosed trailers are often used to transport luxury, classic, custom and sports cars. A vehicle is protected from elements, rock chips and other possible hazards of the road. Such trailers on average can fit from 2 to 4 cars and majority of enclosed car carriers use hydraulic lift-gates for loading. This is useful for transporting low clearance cars that can not be loaded on an open trailer. Enclosed transport costs more than open transport and it takes longer to find a driver because of the limited availability on the market.

We offer open and enclosed car shipping methods.

Yes. There must be someone present to release and accept the vehicle, sign an inspection report. This person can be anyone over the age of 18.

Yes, you can ship it with us. Please call us for a customized quote. The quote from our online shipping calculator is based on a standard version of the make and model selected without any modifications done to it.

Yes, we can ship inoperable vehicles. But It will cost a little bit more than shipping a vehicle that runs and drives. It involves extra work to load and unload inoperable vehicle, and not all transporters can or are willing to do it.

We can move your vehicle to or from a U.S. Port and assist you with shipping your car internationally.

We accept all major credit cards and PayPal. You can choose to pay in full online or over the phone. Also you can pay the car transporter at the time of delivery. In this case there is a small partial payment at the time of booking. The trucker will accept Cash, Certified/Bank check or Money Order. The Trucker will not accept Personal checks or Credit cards.

Yes, you can pay in full online at the time of booking or over the phone. We accept all major credit cards and PayPal.

The total cost of shipping your vehicle depends on a few factors such as: 1. Size and weight of the vehicle 2. Whether vehicle is running or not running. Running means the engine starts and the car moves on its own power. Not running means the car does not start. 3. Whether an Open or Enclosed trailer is used for transporting your vehicle 4. Distance between pick up and drop off locations 5. Whether you ship from/to rural or metro area 6. Any modifications done to the vehicle 7. Seasonal supply and demands change on certain routes

The quote is good for 7 days.

You can cancel a shipping order by contacting us via email. There is no cancelation fee as long as the order has not yet been assigned to a transporter. If a transporter has been assigned, a cancellation fee will be assessed in the amount of $199, as our services have been rendered. Any remaining balance will be refunded in full.

Yes. By Federal Law a trucker must be paid in full for services he provided. If you don`t pay the trucker the balance you owe, he can legally hold the vehicle until all applicable fees are paid. We are always here to help if you have any questions. Do not hesitate to contact us.

If you pay in full with a credit card you will not owe anything to the trucker at delivery. If you chose to pay the trucker on delivery, the balance should be paid in Cash or Certified Funds such as a Cashiers Check or Money Order. The trucker will not accept Personal Check or Credit Card.

Yes. The discount amount will depend on how many vehicles you will ship at the same time on the same truck from and to the same place. Please give us a call to find out how much you can save.

On average it takes from one to seven business days for pickup to occur after your booking has been received. After the pickup you’ll be without your vehicle for about 2 days for shorter trips up to 7-10 days for cross-country trips. These are the typical timeframes but it can happen faster or slower than this depending on your particular situation.

After the pickup you’ll be without your vehicle for about 2 days for short trips and up to 7-10 days for cross-country trips. These are the typical timeframes but it can happen faster or slower than this depending on your particular situation.

We will try our best to meet your requested dates if it is possible. However, exact pickup and delivery times can vary and cannot be guaranteed. If you need a one-day pickup, an additional charge may be added.

Yes. There must be someone present to release and accept the vehicle, sign an inspection report. This person can be anyone over the age of 18.

For best results, we recommend to schedule your transport at least 2-3 weeks ahead. The farther in advance you schedule your shipment, the more likely we will be able to meet your timeframe requirements.

Make sure there are no personal items inside your vehicle and it is clean outside. It will help you and the trucker to make a proper inspection of any existing scratches or dings. Leave approximately 1/4 tank of gas. Remove all loose parts attached to the body and give your keys to the driver.

After a truck has been assigned, you will receive an email from us with estimated pick up date along with trucker`s phone number. You can communicate with the trucker directly to set up an exact time for pick up and delivery. Special arrangements can be made upon request.

Yes. You can change your shipping date before a trucker is assigned to your order.

You don`t need a Title or Registration to ship a vehicle. All you need is to sign a Bill of Lading upon inspection of the vehicle at the time of pick up and delivery. You or you representative of at least 18 years of old can sign it. Bill of Lading is an important legal document that specifies what vehicle and by whom is being transported. It is also used to document the condition of the vehicle before and after delivery. It serves as a legal contract between an owner and a transporter and as a receipt for the transaction.

No. You don`t need to have license plates on a vehicle in order to ship it.

Yes, your vehicle will be insured by carrier`s cargo and liability policies during transportation from the moment it gets loaded on the truck to the moment it is unloaded from the truck. Insurance covers at least $100,000 in-transit damage caused by carrier negligence or equipment failure. Personal items shipped inside the vehicle are not insured.

Your vehicle will be insured by the Truckers cargo and liability policies.

If damage occurs there are important steps that must be followed before a claim can be processed: 1. At delivery note any damages on the Bill of Lading. You and the driver must sign it. 2. Get a copy of the Bill of Lading from the trucker with noted damages. 3. Take pictures of the damage as soon as possible. 4. Contact us to request trucker Certificate of Insurance. 5. File a claim. We will help in anyway possible to facilitate the process but it is the carrier who will honor or deny the claim.

We advise you not to ship your personal items in a car. Car transporters are licensed to transport vehicles, not household goods. If your personal belongings are damaged, lost, or stolen while the vehicle is being transported, the auto transport company will assume no liability for the damage or loss.

Mikway Logistics LLC is a fully licensed and bonded Freight Broker. We are registered with the U.S. Department of Transportation with USDOT number 2982430 and a broker license number MC-14925. Our license gives us a legal ability to manage your cargo and assign it to professional carriers, that have proper insurance and legal documents on file. We are here to act in your best interest, as your shipping agent to make sure everything is done right and you are fully satisfied with our services.

There are three major players in the industry: shippers, brokers and carriers. Shippers are individuals or companies that are looking to relocate their vehicle(s). Carriers are trucking companies, big or small, and often times it’s the owners-operators that actually perform the transportation. They usually serve only a few routes and use a broker to find and schedule shipments using special load boards. A broker plays a major role in connecting Shippers and Carriers, making sure your vehicle is shipped by a legitimate carrier. Brokers provide shippers with quotes, search for carriers for their transportation, verify the USDOT authority, federal licenses and cargo insurance of the carrier company transporting your vehicle. They also handle arrangements of vehicle pick up and delivery. Broker has a large network of car carriers and, in most cases, is able to provide you with a lower rate since he has access to multiple carriers competing to transport your vehicle. Using a broker will save you Time, Money and help you with the Paperwork involved in the shipping process.

We ask for your email for communication purpose only regarding the requested quote. A copy of the quote will be emailed to you for your reference. You will be able to review your quote, book a shipment, and pay for the service online at a later time if you decide to use our services. We will not spam or sell your email. If you don`t want to provide your email, feel free to give us a call at (561) 203-5775 and we will provide you with a customized quote over the phone.